Legal Notice & General Conditions of sale
What time is the check-in/ check-out?
Check-in: starting at 3PM
Check-out: until 11AM
If you arrive earlier, you can leave your luggage at reception and enjoy our common areas while you wait for your room or bed
Should I bring my bed linen, my towels, a lock?
BED LINEN: Bed linen is provided in all of our hostels.
TOWELS: towels are provided for private rooms, guests in dorm rooms can rent one for only $3.000 COP.
LOCKS: we do not provide locks for your locker and recommend that you bring one. In case you don't, you can buy one at the reception.
At what time is breakfast served?
Breakfast is served from 7AM to 11AM in all of our hostels. It's included for our private rooms, for guests in dorm rooms or in a basic double, breakfast can be purchased for an additional $8.000 COP.
Can you help me organize my trip in Colombia?
With the support of our partnership with Aventure Colombia, Masaya travel offers you excursions through all the country, departing from our hostels or elsewhere.
Discover our travel choosing off the beaten path :
NEAR BOGOTA: http://www.masaya-experience.com/en/hostel-bogota/travels-excursions
NEAR SANTA MARTA: http://www.masaya-experience.com/en/hostel-santa-marta/travels-excursions
Which is the best way of getting around in Bogota?
Bogota is a very big city and it’s not easy to find your way about. Masaya hostel Bogotá is ideally situated in the historical center of la Candelaria, this will allow you to discover the main museums and the city´s colonial past all within walking distance. To access other neighborhoods (Zona T, Usaquen, etc…), we suggest you take a taxi. To increase safety, our receptionists can arrange one on your behalf once you are here.
Are there any parking spots?
Our hostels are renewed houses and we do not have parking available. You can find available garages near our hostels.